Hey, are you looking for a side business to support and improve your income stream? Have you heard of the KCB Mtaani Agent? You can become one today and start providing banking services to customers in your neighborhood. Earn a commission for helping customers make cash withdrawals, cash transfers, and cash deposits.

KCB Bank Kenya Limited is the oldest financial services provider in Nairobi, Kenya. The bank has been running an agency banking model to support the financial inclusion program in the unbanked or underbanked rural settlements. Over 12,000 KCB Bank Agents are distributed throughout Kenyan communities, delivering and bringing banking services closer to the people.

KCB Bank Agent Services

Parts of the services you will be providing for your clients as an KCB Mtaani Agent is to help them perform banking and financial transactions on behalf of the bank. As an agent, you can assist customers to make:

  • Cash withdrawal
  • Cash deposits
  • School fees payments
  • Rent payments
  • Bill payments
  • Funds transfer
  • Balance inquiries
  • Mini statement requests
  • Account opening
  • NHIF, NSSF, and KRA payments

Agent Requirements

Before you can become one of the KCB Mtaani agents, there are requirements you must meet. We’ve provided the checklist, of the things you need to have in possession before applying for KCB agent:

  • Have a bank account with KCB
  • Two colored passport size photos
  • Pin certificate Identification document
  • A valid certificate of good conduct
  • Business license
  • Have an existing business for a minimum of 12 – 18 months.
  • Your business should be able to service at least 50 customers per day
  • An initial deposit of at least Kshs 100,000 to start off Agent Banking Services
  • Must be run by a Manager and two assistants who have attained minimum KCSE Certificate

How to Become a KCB Mtaani Agent

Due to the lack of banking facilities in the rural communities, there is a high demand for financial inclusions within the neighborhood. KCB is running an Agency Banking service and are in need of partnership. Hence, if you are interested, you can apply to be a KCB Mtaani Agent within your locality. To apply, visit the nearest KCB branch to start the process.

Visit the official KCB Page. Scroll down to submit KCB your details, and they’ll get back to you.

KCB Mtaani Agent Commissions

Every KCB Agent, needs to know what the KCB Agent’s Commission Structure is like. The commission structure determines the amount Mtaani agent will earn per transaction. As a KCB agents, you will earn a commission on every single cash deposit and cash withdrawal transaction made by a customer. Below is what you can earn as a KCB Bank Agent.

KCB Agent Commission On Cash Deposit

Deposit Limit (Ksh)TariffAgent commission (Ksh)
100 – 10,000010
10,001 – 20,000015
20,001 – 50,000020
50,001 – 75,000025
75,001 – 100,000030

KCB Agent Commission On Cash Withdrawal

Withdrawal Limit (Kshs)Tariff (Kshs)Commission (Kshs)
100 – 2,0002010
2,001 – 5,0003015
5,001- 10,0005326.50
10,001 – 20,0007537.5
20,001 – 50,00010552.50
50,001 – 100,00018592.5

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